Cyber Security

Endpoint security encompasses all user devices including desktop computers, laptops, notebooks, tablets and smart phones. We protect these points of entry from risky activity and malicious attack.

We have the capability to ensure endpoint compliance with data security standards which means we can effectively control the security of every device accessing your data.

Control who has access to your system is critically important to being able to secure your data. Urban Protection Group have vast experience in managing all aspects of identity management, ranging from controlling how users gain an identity, the roles and the permissions that identity grants, the protection of that identity, and the technologies supporting that protection. We are skilled in adding levels of authentication for critical applications to ensure only approved users can gain access.

Our management systems not only identify, authenticate, and control access for individuals who will be utilizing IT resources but also the hardware and applications employees need to access.

Modern workplaces require staff to be connected from anywhere, anytime and from any device.  Whilst this scenario presents a myriad of potential attack points into the network, we leverage our vast experience to ensure that devices are always secure, even on the road.

Our solution has been designed with mobility as a core principle so that mobile and remote workers are protected to the same high standards as the rest of the fleet. We can support all machines wherever they are and ensure devices are continuously managed, patched and monitored. Users receive assistance wherever they are and their devices are encrypted and provide secure access to company data.

Our managed end point solution is secure out of the box. Our baseline comes with the following features:

• Strong encryption is activated from the moment the machine is “born”. Recovery keys are carefully backed up and the user is provisioned with a very secure device that is compliant with the latest Essential 8 standard.
• We provide a managed platform where the operating system is continuously updated.
• Our strong automation tools let us deliver applications and customisations.
• We continuously update key components such as browsers and productivity suites.
• We can apply customisations and security policies as required.
• We provide Data Loss Prevention capabilities.
• We support Multi Factor Authentication for secure access to nominated applications.

All of our Managed End Points enjoy access to:

• Access to an Australian based and staffed Service Desk.
• Our Self Service Password Resets.
• Unlimited support calls for a single fixed fee per month.

We support appliance devices such as meeting rooms and way finders. Our monitoring tools can continuously keep watch over these systems are trigger automated workflow responses if we detect any alarms.

We maintain a team of highly specialised engineers who can solve all of your technical problems. We maintain deep expertise in process engineering, cyber security, automation, operating systems, networking, identity management and application packaging.

Our friendly Service Desk team is Australian based and staffed.

We offer customised Service Level Agreements and can be contacted by phone, email and web portal. We provide advanced analytics for trend analysis and detailed reporting.