How to Choose a Licensed Security Provider in Australia

Urban Protection Group team – licensed security provider in Australia

Choosing the right licensed security provider in Australia is critical. With over 167,530 individual licence holders and 13,220 master licence holders recorded nationally in 2024, selecting a compliant, future-ready partner can significantly reduce operational, reputational, and legal risks.


This guide outlines seven decisive factors for making the right choice across industries like government, healthcare, logistics, education, and commercial property.

1. Master Licences and Compliance

Master licences are mandatory certifications that security firms must hold to legally operate across Australian jurisdictions. Partnering with a licensed security provider in Australia ensures:

  • Full compliance with state-specific regulations
  • Insurance protection in case of breach or incident
  • Professional accountability and legal clarity

Did you know? NSW holds 49% of all national master licences, underscoring the region’s elevated compliance and audit expectations.

Verify licences via trusted authorities:

2. Experience Matters When Choosing a Licensed Security Provider in Australia

A provider’s operational experience signals their ability to deliver under pressure, navigate regulatory shifts, and tailor security to diverse industries.

Urban Protection Group brings decades of field-proven experience. Our teams are trained with reference to the ASIAL Licensing Report and deployed across logistics depots, campuses, aged care facilities, and government buildings — ensuring sector-specific understanding.

3. Nationwide Support from Licensed Security Providers

A licensed provider operating nationally offers consistency and efficiency across multi-site organisations. Advantages include:

  • Standardised compliance and licensing
  • Unified reporting and communication
  • Scalable service models for rapid deployment

Urban Protection Group holds valid master licences in NSW, VIC, QLD, ACT, and NT, providing a single point of control with multi-jurisdictional coverage.

4. Technology and Innovation

Modern threats demand smarter responses. According to ASIAL’s 2025 industry report, AI surveillance and remote workplace monitoring are becoming central to modern security frameworks.

Urban Protection Group implements:

  • AI-based surveillance with real-time analytics
  • Cloud-integrated control and alert systems
  • Hybrid guarding models blending tech with trained presence

Urban Protection Group leverages AI-driven technology for proactive threat detection, real-time alerts, and automated incident responses, ensuring your organisation stays secure around the clock.

5. Compliance with Industry Standards

Look beyond licences — ensure your provider complies with Australian Standards AS2201 and participates in national security associations like ASIAL and SPAAL.

With Victoria’s updated Private Security Act (2025) now mandating:

  • Licensing for subcontractors
  • Risk management plans
  • Refresher training for licence holders

…Urban Protection Group integrates compliance into every contract, procedure, and performance review.

6. Customer Support and Aftercare

Security infrastructure is only as strong as the support behind it. A dependable provider offers:

  • Rapid response to alarms and access faults
  • Trained escalation for high-risk incidents
  • Continuous communication and post-incident reporting

UPG’s 24/7 Operations Centre ensures real-time response and zero-hour service breakdowns across sectors.

7. Custom Security Solutions

Every property, project, and environment presents different exposure points. A licensed security provider in Australia should begin with a bespoke audit and deliver a solution built for local conditions, staff behaviour, and stakeholder needs.

Urban Protection Group works with clients to design integrated, low-disruption, and high-impact security models tailored to specific industries — from liquidations and warehousing to education and healthcare.

What next?

Security shouldn’t just react to threats — it should pre-empt them. Whether you manage operations, procurement, or compliance, aligning with a licensed security provider in Australia ensures your environment stays protected, audit-ready, and reputation-secure.

Urban Protection Group combines industry expertise with cutting-edge technology and personalised solutions to protect your business from today’s most pressing security threats.

Visit urbanprotection.com.au to explore tailored security strategies for your industry — or reach out to schedule your free Security System Audit.